- Middlebury does not have a defined support model
- Best-effort support
- Limited # of users
- Limited support
- End Date
- A decision is made at the end of the pilot
- Sometime the decision is to extend the pilot
- Full-blown plans for large scale pilots
- The service is available and in normal use.
- In use, but rethinking service.
- In use, but a plan is in place to phase out the service.
- Likely will become "Decomissioned" in the near future.
- Users should begin migrating content or processes to another service.
- The service is no longer available.
- Content and processes should have been migrated to another during the Sunset phase.
